13
Output Devices
eMachines Training Department

 

Introduction

An output device is something that takes a signal from the computer and makes it into something that makes sense to you. All computers think in billions of 1’s and 0’s which makes no sense to you when you to simply see or hear them.

Many output devices use a digital-to-analog conversion, which involves converting billions of 1s and 0s into sights and sounds, which are interpreted by your senses.

In this module we discuss three kinds of output devices:

• Display Adapters
We are going to discuss the display adapter and some of its basic functions. All of the intricacies of a display adapter are not going to be covered due to the fact that we do not need to know everything about the display adapter in other to troubleshoot it.

• Monitors
The monitor is the main device that you use for any sort of display. We will be discussing the basic functions of a monitor so we can know when it is defective and how to troubleshoot it appropriately.

• Sound Cards
Almost all users will use sound for one reason or another. The most common reasons are for music and for games. All eMachines sound cards are built into the motherboard. We are going to be discussing the basic function so that we are better able to troubleshoot the sound card.

Display Adapters

Your display adapter has the job of taking complex video instructions from many different types of applications and converting it into an image that you can understand. Because there is so much to keep track of, sometimes your display adapter needs to have memory. The more memory you have, the higher resolutions, faster refresh rates, and smoother rendering you can achieve. This is especially important for DVD movies and gaming.

Shared Memory vs. Dedicated Memory

Shared memory means the card uses motherboard memory. Dedicated memory means that the card has its own memory, which is built right into the card. There are different advantages to each configuration.

Imagine you are sitting at a desk with a cabinet within arms reach. Now imagine sitting at a desk where reaching into a cabinet means having to get up and walk across the room. It is easy to see which setting is more convenient. Having a cabinet within arms reach is like having dedicated memory.

On-Board Video vs. AGP Display Adapter

Short for Accelerated Graphics Port, a bus on the motherboard designed specifically for the display adapter. AGP introduces a dedicated channel so that the display adapter can directly access motherboard memory more efficiently. AGP is also designed specifically for the throughput demands of 3-D graphics. AGP offers various levels of throughput: 1X (266 MBps), 2X (533 MBps), 4X (1.07 GBps), and 8x (2.1 GBps).

Sometimes system specifications will advertise an AGP accelerated onboard graphics adapter. This means not only is the display adapter part of the motherboard but it also runs at the speed of AGP. eMachines has systems which have an onboard display adapter and an AGP slot so you have the option to upgrade at a later time.

Installing 3rd Party Display Adapters

Due to support limitations, eMachines only offers the most basic instructions for upgrading to a 3rd party display adapter.

In most cases, plugging a display adapter into the motherboard is not enough to disable the onboard video. You should walk the customer through disabling the onboard display adapter by suggesting the following steps to the customer, however you cannot walk them through the installation of the 3rd party display adapter.

Here is the best method for installing a third-party display adapter:

• Remove the 3rd party display adapter (if it is already installed)
• Disable the onboard video driver in Windows (do not uninstall it)
• Shut down the computer
• Now install the3rd party display adapter on the motherboard
• Plug the monitor into the 3rd party display adapter
• Turn on the computer
• Install the 3rd party display adapter drivers
• Refer them to the manufacturer or Priority One for any additional support

Display Settings

There is an icon in Control Panel that allows you to change settings regarding the screen area and color depth.

The screen area is defined as the number of pixels on the screen. For example, a screen area of 1024x768 means it is 1024 pixels wide by 768 pixels tall. Typical computer monitors are 4:3. Some monitors, including our Notebook LCD display, are 16:9. Monitors display pictures by dividing the display screen into thousands (or millions) of pixels, arranged in rows and columns. These pixels are so close together that they appear to be a solid image to the human eye. A higher screen area will result in a smaller, sharper picture. While a lower screen area will result in a larger, blockier picture.

Color depth refers to the number of unique colors that are displayed on the screen at once. Imagine having a choice of only 3 colors and not being able to mix them. How real could you make anything look? Now imagine having a color choice of 16 million or more. Low color settings will make the screen look washed out and less vibrant.

Follow the instructions below to modify display settings:
 

• Click on START
• Click on Control Panel
• Switch to Classic View (if necessary)
• Double-click on the Display icon
• Click on the Settings tab
• Now you may adjust the screen area and color settings
• Click on OK when you are finished


Note: Windows XP prefers 800x600 screen area and 16-bit color depth by default.

User-Specific Settings vs. System-Wide Settings

Whenever you make changes to the computer, some settings are user-specific and some settings are system-wide. Changing an option such as the background is usually a user-specific setting, while other changes such as color depth and screen area are system-wide.

When creating a new user account on the system, all of the settings that are imported by default (shortcuts, desktop wallpaper, sounds, etc.) are system-wide settings. Any settings that are not imported by default are user-specific settings.

For example, flipping the display upside-down and gamma settings are often times system-wide. Many games make system wide changes to the display when playing and if that game should crash and not undo those changes often times it will create unwanted results for every user account on the computer.

Monitors

Cathode Ray Tube (CRT) Monitors

This type of monitor uses magnets and an electron gun as its means of projection. There is an electron gun that shoots electrons from the back of the monitor to the front and magnets are used to evenly space those electrons across the back of the screen. When you put a magnet near the front of the monitor it can permanently damage it because it draws more electrons than it should to one point on the monitor.

Cleaning a CRT Monitor

Cleaning a monitor is very simple and easy. Spray a small amount of ordinary glass cleaner on a paper towel in order to wash the glass on the front of the monitor. Be careful not to let anything drip down inside the monitor.

Liquid Crystal Display (LCD) Monitors

Extreme cold or heat will cause the liquid inside the LCD display to expand/contract. If left out in the freezing cold range the liquid can freeze and burst ruining the display. Imagine a strain of DNA and how it wraps around each other in a double helix. The crystals that are used in an LCD display look very much the same as a strand of DNA. Depending on how much electricity that a crystal receives then it unwinds and winds accordingly changing the color of light that is seen.

Cleaning an LCD Monitor

An LCD display is drastically different in how you clean is versus how you can clean a CRT. A CRT monitor has a glass panel that can handle somewhat abrasive chemicals. LCD’s are almost always plastic and as such glass cleaners will damage the surface of the monitor. The best thing to do is just use a damp cloth with some water and wash the screen.

Monitors Use an SVGA Connector

A standard eMachines monitor uses a regular 15-pin SVGA cable. One thing important about the 15-pin connection is that rarely are all 15-pins needed. Most monitors only have 14 or 13 pins and rarely is 15-pins seen.

Each pin corresponds to a different function of the monitor. If the cable is only partially plugged in you can get anything from wrong colors to a scrolling display.

On-Screen Display (OSD) Options

The On Screen Display allows you to make changes to your monitor settings such as vertical, horizontal, pincushion, contrast, and etc. The following is a list of the generic options that almost all CRTs have:

• Contrast: Adjusts the luminosity level of the display
• Brightness: Adjust the black level of the display
• H-Position: Used to center the image to preference horizontally (side to side)
• H-Size: Used to adjust the size of the image horizontally to preference (side to side)
• V-Position: Used to center the image to preference vertically (top to bottom)
• V-Size: Used to adjust the size of the image vertically to preference (top to bottom)
• Pincushion: Used to straighten the sides of the image by pulling them in opposite directions
• Trapezoid: Used to even the widths of the top and bottom of the display (pulling the sides in opposite directions)
• Parallelogram: Use to center the top and bottom of the display (pulling the sides in corresponding directions)
• Rotation: Use to rotate the image until sides of the image are parallel to the edge of the bezel
• Zoom: Used to Zoom IN/OUT of the image on the screen
• Degauss: Used to resolve issues with the display when it becomes discolored or washed out in appearance (often times used when magnet is put to the screen)
• Recall: Resets the display settings to the original factory reset values

Note: Notebook displays are not controlled by OSD settings. They are controlled by software and keyboard shortcuts.

Sound Cards

A sound card takes a digital signal 1’s and 0’s and turns it into an analog format or a sound wave. All sound is comprised of simple vibrations. Sound cards are made to do this simple conversion also it specializes is taking in sounds from the outside world and turn them into 1’s and 0’s as well.

Codecs
Short for compressor/decompressor, a codec is any method for compressing and decompressing data. Codecs can be implemented in software, hardware, or a combination of both. A popular codec is MPEG1 Layer 3 (mp3).

Codecs are needed because there is limited information that a computer can keep track of. For example, the MPEG Layer 3 codec is popular because it compresses files by omitting sounds that the human ear cannot hear. Have you ever felt that music when listened to in MP3 format sounds more “flat” then say a live band or orchestra? Codecs take shortcuts allowing you to compress the data and fit more information on your hard drive.

With regard to audio, if you do not have the proper codecs installed you may not be able to hear sounds while watching certain videos or listening to certain songs that require them.

Ports of a Sound Card

All the sound card ports both on the front and on the back are color coded with a setup guide and whatever speakers came with the system. There should be no reason for a customer to be able to get them confused and plug them into the wrong port but it has and will happen in the future. Depending on the system there are 2 on the front and 3 on the back. There is a microphone and headphone on the front and a speaker, line-in, and microphone on the back.

Amplified vs. Non-Amplified

Amplified speakers ship with a power adapter and a volume control button. Non-amplified speakers do not have a volume control and draw their power from the sound card.

A line-out port requires amplified speakers. A speaker port does not. Think of it like this:

• A lion would be a speaker port
• A mouse would be a line-out port

Does a lion need a megaphone in order to be heard? Does a mouse need a microphone to be heard? Amplified speakers would be using a megaphone. Could the lion use a megaphone? Yes, they could and it wouldn’t cause any problems.